Privacy policy

AtΒ The Bookmark & Co, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from thebookmarkandco.com.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely by third-party payment gateways; we do not store card details)

Device & Usage Information

IP address

Browser type

Device information

Pages visited, time spent, and interactions on the website

Order Information

Products purchased

Order history

Transaction details

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate order updates and provide customer support

Improve our website, products, and services

Send promotional emails or messages (only if you opt-in)

Detect and prevent fraud or misuse

Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve user experience

Monitor website performance and analytics

Run advertising campaigns (Google Ads, Meta Ads)

You may disable cookies through your browser settings; however, this may affect certain website functionalities.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third parties only for business purposes, such as:

Payment gateways (Razorpay, Stripe, etc.)

Shipping and logistics partners (Indian Postal Services or courier partners)

Marketing and analytics tools (Google Analytics, Meta Pixel)

All third parties are obligated to protect your data and use it only for the intended purpose.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

Fulfill orders

Comply with legal obligations

Resolve disputes

Enforce agreements

7. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Information

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page along with the updated date.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

πŸ“§ Email: hello.thebookmarkandco@gmail.com

πŸ“ Office Address:
The Bookmark & Co
No. 8, Masilamani Street
T. Nagar, Chennai – 600017

πŸ“ž Phone / WhatsApp: +91 94441 40888

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.